This also applies to us in dialogue marketing of course. For this reason, it is particularly important for employees to continuously expand their skills after being hired by the company
Today, I begin my contribution quoting the well-known industry analyst Rachel Chalmers: “Every single company is redefining itself as an information company. […] They will contact external providers, helping them
In public perception, Call Centres have often had the connotation of a “Duty free cruise by telephone”. However, this idea of an intrusive sales pitch absolutely does not apply to