This also applies to us in dialogue marketing of course. For this reason, it is particularly important for employees to continuously expand their skills after being hired by the company in order to develop future opportunities in this growing industry. Well-trained employees are a prerequisite and guarantee for a successful telemarketing campaign! The traditional advanced
You are active in the IT Security Industry? Then you will know best that global interconnectedness and crossborder communication via the World Wide Web made the modern world of IT much more vulnerable for criminal activities. „In Germany alone damages caused by cybercrime amounted to more than 50 million Euros in the last years.“ *
Today, I begin my contribution quoting the well-known industry analyst Rachel Chalmers: “Every single company is redefining itself as an information company. […] They will contact external providers, helping them to manage the Internet of Things. The internal infrastructure will not be able to cope with this huge data stream. It will not disappear, but
Telemarketing is often misconstrued as a magic tool: Quickly brings the sales up, preferably by successfully placing the order. Unfortunately, using this method the numbers often rush down as rapidly as they have risen. Why is that? Successful telemarketing minimizes the risk of a business because it only pays for each lead generated. However, if
In public perception, Call Centres have often had the connotation of a “Duty free cruise by telephone”. However, this idea of an intrusive sales pitch absolutely does not apply to reputable companies in the industry. On the contrary, a modern Call Centre is a highly qualified service provider that makes a decisive contribution to the