We are looking for you! Become SIGN FOR COM …

For well-known companies from England and Germany we are looking for you as telemarketing agent in our team at the earliest opportunity.

Your tasks:

• Obtaining information by telephone in English and German language
• Recording call results
• Transmission of relevant information for customers via e-mail
• General administrative tasks
• Ensuring excellent customer service

Professional requirements:

• Successfully completed vocational training or initial experience as a telemarketing agent

Personal skills:

• Liaising with clients on a day to day basis
• Very strong communication skills
• Flexibility and adaptability

We offer you:

Flexible working-hours, permanent employment, extensive social benefits such as: occupational pension, job ticket, internal training and a convenient connection to the center of Bonn. You can also expect interesting projects, well-known customers, modern workplaces, a positive working environment and a great international team with friendly colleagues!

For the support of international customers we are looking for telemarketing agents with very good German language skills. Additional English language skills are favorably.

Your profile:
You are reliable, communicative and have customer-oriented thinking. Working with complex relationships is not difficult and gives you pleasure. You like to talk on the phone, have basic PC skills and, enjoy working on IT topics. Good German both spoken and written are a must, furthermore, Basic English skills in non-native English speakers desirable.

Your tasks:
International customer care such as Samsung, Sophos, etc. by phone, e-mail and chat z. For product presentations and event invitations. Exclusively in the business customer area (B2B), you look after a fixed customer base of dealers, system houses and other EDP support companies abroad and support them in sales questions. No sale!

We offer you:
Flexible working-hours, only on weekdays, permanent employment, extensive social benefits such as: occupational pension, job ticket, internal training and a convenient connection to the center of Bonn. You can also expect interesting projects, well-known customers, modern workplaces, a positive working environment and a great international team with friendly colleagues!

We are looking for IT-Business (m / f) with very good Polish, Russian, English and German language skills. Good German and / or English skills in spoken and written would be desirable as a second language!

Your tasks:

You support internationally operating companies in embedded projects by telephone, as well as the customers of our clients in finding the right product from their portfolios. If necessary, further technical support and advice on customer products in the prototype phase.

You are responsible for the sending of technical specifications of the components; the recognition, classification and promotion of company projects and their potential as well as the documentation of cooperation with the respective companies in the web-based customer CRM.

You do this in close cooperation with the SIGN FOR COM Engineer, the agent team and the respective project manager. This includes a weekly exchange with the client by telephone and possibly feedback calls in English.

Your profile:

At best, you have a completed vocational training as an IT systems management assistant (Bachelor in Engineering or similar) and have in-depth experience with Windows 8 and 10 as well as good MS Office knowledge. But at SIGN FOR COM, the focus is on people and their individual abilities, which is why we are happy to give even those who are new to the field and those who drop out of university a fair chance!

They work analytically, structured as well as independently are very communicative and qualified to further educate themselves independently after product trainings.

We offer you:

Regulated working hours, full-time employment, extensive social benefits, such as: As occupational pension, job ticket, health-promoting measures in the workplace and a convenient connection to the center of Bonn.

In addition, you expect a positive working environment with development and promotion opportunities and a great international team with friendly colleagues!

Duration of training: 3 years

Marketing is communication
As a merchant for dialogue marketing you are responsible for customer acquisition, customer service and customer loyalty. This means, for example, that you design campaigns and projects plan, organize and control their processes. You select the required personnel and instruct them. You also take over .The design of offers for services and the conclusion of contracts. The tasks are very exciting and diverse.

As part of the sales marketing team, you handle inquiries, orders or complaints and advise the customers. E.g. via telephone, chatting or co-browsing. Also, you offer customer-specific solutions and with understanding inform about products and services.

You should bring with you:

• Middle School graduation
• Good knowledge of German and expressiveness
• Commercial thinking and organizational skills
• Negotiating skills and assertiveness
• Interested in working with PC
• A friendly-winning mentality
• Communication skills and willingness to communicate

Duration of training: 3 years – reduction to 2.5 years possible

As office manager, you also represent the company

This commercial training offers you insight into the different tasks of office organization: You manage appointments and care for customers not only by phone, but also in direct contact, e.g. at reception and in conferences. Therefore, a well-groomed appearance and good manners should be self-evident for you.

In addition, you are responsible for accounting, and various secretarial tasks related to customer communication and actively support the teams in current projects. This how we prepare you for later tasks, such as., the development, control and monitoring of communication activities.

You should bring this with you:

• Middle School graduation
• Ideally first hand practical experience in the commercial sector
• MS Office knowledge and interest in learning new PC programs
• High commitment and willingness to learn
• Contact and communication skills
• Teamwork skills

This profession was newly introduced in August 2014 and replaces the previous 3 training occupations office clerk (m/f), specialist for office communication (m/f) and businessman for office communication (m/f).

Duration of training: 3 years

IT expert with understanding for the user

You are interested in IT and have been able to gain initial experience in solving hardware and software problems through internships or in a private environment? In our IT department you will learn how complex systems in the area of information and telecommunications technology are designed and implemented through the integration of software components. In addition, you are also responsible for the installation and configuration of the Network Systems.

In plain English: You make sure that the technology works and the IT runs smoothly. In addition, you present system solutions and can provide “users" know-how understand and advise them. As an IT expert, you provide our teams with active technical support for their work with the computers.

You should bring this with you:

• Good middle school or university diploma
• Ideally first hand practical experience
• Comfortable in dealing with PC programs
• Have fun solving PC problems
• Teamwork, customer orientation and willingness to learn