This also applies to us in dialogue marketing of course. For this reason, it is particularly important for employees to continuously expand their skills after being hired by the company in order to develop future opportunities in this growing industry. Well-trained employees are a prerequisite and guarantee for a successful telemarketing campaign! The traditional advanced
Today, I begin my contribution quoting the well-known industry analyst Rachel Chalmers: “Every single company is redefining itself as an information company. […] They will contact external providers, helping them to manage the Internet of Things. The internal infrastructure will not be able to cope with this huge data stream. It will not disappear, but
In public perception, Call Centres have often had the connotation of a “Duty free cruise by telephone”. However, this idea of an intrusive sales pitch absolutely does not apply to reputable companies in the industry. On the contrary, a modern Call Centre is a highly qualified service provider that makes a decisive contribution to the